Berita Terkini tanpa Kebohongan

UX Researcher PT Telkom

  • Telkom Indonesia
  • Mid level
  • UI/UX Design
  • DKI Jakarta
  • Contract
  • Deadline: December 31, 2021
Job Description

– Understand product specifications and user psychology

– Work closely with marketing and product management teams to identify research topics

– Plan and implement the overall user research strategy and methods

– Participate in recruitment activities for user research

– Manage and Conduct user research with various qualitative and quantitave research methodologies

– Analyze and interpret existing data (for example web analytics, user surveys, customer support calls) and other supporting previous user research data.

– Able to interpret and articulate the data from research into meaningful insight which will turn into solution, in form of for example: Empathy Map, Personas, User Stories, User Journey Maps, and all tools which support those activities.

– Able to build a report and present all the research process and result to business/product owner and related team

– Understand how to choose evaluation methods and how to conduct the usability study (In person vs remote, remote moderated vs remote unmoderated, Usability Testing vs A/B Testing, Heuristic Evaluation etc). Doing analysis and produce recommendation based on the result of the research.

– Work closely and be involved in sketching, prototyping and on occasion user testing within a multidisciplinary team, including but not limited to UI Designer, UX Designer, Business/Product Owner, before passing the design onto the development team.

– Keep abreast of competitor products and industry trends

Requirements
  • Bachelor Degree in Computer Science, Psychology, Management, or Subject related  with Statistic and Research Method
  • 3-5 Proven Experience as UX Research Specialist or similar role
  • Have a good understanding and experience, how to design and conduct quantitative and qualitative research approaches, for discovery and evaluating purpose
  • Ability to understand user needs, behaviour, experience, and user motivation through various research method
  • Ability to build the criteria, requirements, and needs (product requirements) so the product can create the expected user experience journey.
  • Ability to design, plan, and carry out usability testing with end-users to test hypotheses of the design, features, and workflow of a product.
  • Comfortable launching and iterating quickly and using data
  • Critical thinker and problem-solving skills
  • Team Player
  • Good time management skill
  • Great Interpersonal and communication skills
  • Soft skills : Analytical Thinking, Problem Solving, Communication, Emphaty
  • Tools Familiarity : Research: Lookback, UXTesting, OptimalSort, Maze, TreeJack etc
  • Portofolio is Mandatory
Perks and Benefits

 Medical & Health Insurance

 Performance Bonus

 Training & Proffesional Development

 


HOW TO APPLY

Click Here to APPLY the JOB

Copyright © All rights reserved. | Newsphere by AF themes.