About the Role:

As a UX Designer, you’ll be working with UX Researchers, UI Designers, Product Owners, IT, and other stakeholders to design products that’ll meaningful to our users. Understanding and in-depth knowledge of all design thinking phases including identifying user problem, generating ideas, and prototyping are mandatory.



  1. Role as User Experience Designer in project initiatives set by the Company
  2. Responsible for all stages of design thinking: empathize, define, ideate, prototype, and test, especially in the define and ideate stages
  3. Collaborate with product owners to meet their business objective
  4. Review and audit current designs
  5. Collaborate extensively with UX Researchers within empathize stage, capturing users behaviour, needs, and pain points into potential opportunities and solutions
  6. Capturing user needs and behaviour within user stories and persona
  7. Lead ideation process, either individually or collaboratively and capturing it into design principles, user journeys, task flow, lo fi pages, IA, etc
  8. Creates low fidelity pages to be developed into high fidelity pages and prototype by UI Designers
  9. Create and or iterate tone of voice and implement it daily
  10. Testing prototypes with UX Researchers to simulate users behaviour and iterate designs if necessary
  11. Implement and educate design thinking to product owners
  12. Documenting and presenting designs and deliverables to all relevant stakeholders (Product Owner, IT, Lead, etc)


  1. Bachelor / Master Degree
  2. Minimum 2 years as UX Designer
  3. Project Planning
  4. Design thinking
  5. Human-computer interaction principles
  6. Information Architecture Design and Taxonomy
  7. Heuristic evaluations
  8. User Story and Persona
  9. User and task flow and or service blueprint
  10. Wireframing and lo-fi designs (proficiency at figma are preferred)
  11. Strong proficiency at either or both of UX Research or UI Designs
  12. Design system creation and documentation
  13. UX Writing
  14. Usability Testing


About the Team:

Telkomsel UI/UX Digital Prodigy Team is a selected team of individuals with UI/UX Skills that are crucial to Telkomsel’s transition towards a digital company. Currently we have 3 roles within the team:

UX Researcher, UX Designer, and UI Designer.

We are working with various business and support units within the whole Telkomsel to educate and implement design thinking process internally and designing products that meets our customer needs and giving satisfaction to them as well. You may be familiar with our work at MyTelkomsel, Telkomsel.com, Telkomsel Orbit, by.U, Kuncie for example.